Shipping Policy
Arka botanicals has partnered with reputed logistic partners for our logistic services, to ensure that all our products reach you in the best of conditions with no damages. We ensure you that we use packaging materials of the best quality, and ensure thorough testing of package worthiness before using them for shipping and delivery of our products.
How does the delivery process work?
Once you place your order on our website, we'll process it promptly. Our dedicated team carefully picks and packs your order, ensuring it's ready for shipment. We partner with reliable courier services to deliver your order to your doorstep.
How are the products packaged?
Your products are meticulously packaged to ensure they reach you in perfect condition. We use high-quality packaging materials to protect your order from any damage during transit. Each product is individually wrapped and securely placed in a sturdy shipping box.
What is the range of locations to which Arka Botanicals ships their products?
Currently, we ship our products to all locations within India. We are constantly working to expand our shipping reach to serve our customers better.
Is it possible for me to track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the courier's website.
How long will it take for my order to reach me?
Delivery times may vary depending on your location and unforeseen circumstances like holidays or natural calamities. Typically, domestic orders are processed and shipped within 2-3 business days. Once shipped, delivery may take 3-7 business days. However, please allow additional time for delivery to remote areas. Please note that arka botanicals will try its level best to make sure that you receive your order as soon as possible but arka botanicals is not liable for any delay in delivery by our logistics partner.
What time of the day will my order be delivered?
Our logistic partner will make sure to give you a call before delivering the product at the shipping address provided by you at the time of placing your order with us. Please make sure you are available to receive the calls as usually after 3 (three) failed attempts of trying to deliver the products at the shipping address mentioned, the product shall be returned to our warehouse.
Delivery Information
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect or incomplete shipping information. It's essential to provide a valid phone number to facilitate smooth delivery.
Contact Information
For any queries or concerns regarding your order or shipping, please feel free to contact our customer support team at:
- Email: care@arkabotanicals.com
- Phone: +91-92635 00400