FAQs
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What are the delivery charges for the orders from the online shop?
Please refer to our Shipping Policy page for details on delivery charges.
Which payment methods are accepted in the online shop?
Currently we accept Pay Pal, Visa card, G-pay, Master Card, Razorpay etc.
Which country do you ship orders to?
We ship orders worldwide. Subject to local countries custom’s rules and regulations., usually Āyurveda/Nutritional products are accepted by most of the countries as there is no side-effects and are usually chemical free.
How long will the delivery take?
Shipping in India will be usually done within 3-7 business days. Please refer to shipping policy for more details.
What is the refund and return policy?
Please refer to our Return Policy page.
What is the shelf life of your supplements?
The shelf life of ayurveda products is 3 years from the date of manufacturing.
What is the best way to contact you about my order?
Shoot us a mail, our team are happy and spontaneous to assist your query on business working days during office hours.
Where are Arka Botanicals Products manufactured?
Arka Botanicals is a Indian Company and we ensure you all of our product are manufactured in India to GMP standards. Soft copy of COA (certificate of analysis) will be send to you along with product invoice. Also same will be displayed on product page information.
What is GMP standards?
Good Manufacturing Practice (GMP) is the minimum standard that a supplements manufacturer must meet in their production processes.
Products must:
- Be of consistent high quality
- Be appropriate to their intended use
- Meet the requirements of the Marketing Authorisation (MA) or product specification.
- All our products are GMP certified and standardized to give best results.
What is heavy metal testing and why it is necessary to test in herbs?
A heavy metal test checks for irregular levels of toxic or potentially harmful metals present in herbs is necessary. However very few manufacturers follow this standard and testing procedure leading to toxicity in your body. Consuming excess of these metals can lead to heavy metal poisoning. At Arka Botanicals all our product are tested for heavy metal testing and certificate will be available as a softcopy on website along with COA.
Still have a question?
Can't find the answer you’re looking for? Please send mail on care@arkabotanicals.com